- We will only collect data that is useful to improving BodiMetrics products, services and your experience.
- We will be transparent about our data practices and will explain them in clear language.
- We will always take the security of your data seriously.
To learn more about the data we collect, how that data is used, and the ways it can be shared both by us and by you, please read our below. Or, if you have any questions, please contact us at www.bodimetrics.com/
Last update August 31, 2015
Because we’re always looking for new and innovative ways to help you achieve your wellness goals, this policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will send an email summarizing the changes to the address associated with your BodiMetrics account and provide notice on the Site.
If something in this policy does not make sense or if you have any questions, please contact us immediately at www.bodimetrics.com/support.
What Data Does BodiMetrics Collect?
When You Activate a Device :
When activating a BodiMetrics Device, you will be asked to enter information about yourself, such as birth date, height, weight and gender. We use this information to help you track your wellness metrics – for example, calories burned and distance traveled. Depending upon the specific Device you use, it can collect data such as pulse rate, blood oxygenation, the number of steps you take, your weight, your medication reminders and transmit this data to BodiMetrics App. To see the full list of data that your Device collects, visit our Products Specifications page at www.bodimetrics.com/prouductspecs
When You Visit Our Sites :
When You Sync Your Device :
When you sync your Device through an App or the Software, data recorded on your Device about your activity is transferred from your Device to our servers. This data is stored and used to provide the BodiMetrics Service and is associated with your account. Each time syncing occurs; we log data about the transmission. Some examples of the log data are the sync time and date, device battery level, and the IP address used when syncing.
When You Make Purchases From Our Store :
We do not view or store your credit card information. This is handled by our third-party payment processor. We store your shipping address so we can process your order through our fulfillment partner. If you are logged into your BodiMetrics account when you purchase something on our Site, we associate that order with your BodiMetrics account.
When You Contact Us For Help :
Whenever you contact BodiMetrics for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the BodiMetrics Service. If you contact us when you are already logged in to your account, the web form may automatically pre-fills this information, so you don’t have to type it manually. You can also contact BodiMetrics on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.
How We Use Your Data :
BodiMetrics uses your data to provide you with the best experience possible, to help you make the most of your wellness regime, and to improve and protect the BodiMetrics Service. Here are some examples:
- Height, weight, gender and age are used to estimate the number of calories you burn.
- Contact information is used to send you notifications and to inform you about new features or products we think you would be interested in. You can opt-out of future communications at anytime.
- Data and logs are used in research to understand and improve the BodiMetrics Device and BodiMetrics Service; to troubleshoot the BodiMetrics Service; to detect and protect against error, fraud or other criminal activity; and to enforce the BodiMetrics Terms of Service.
- De-identified data that does not identify you may be used to inform the health community about trends; for marketing and promotional use; or for sale to interested audiences.
What Data May be Shared with Third Parties?
First and foremost: We don’t sell any data that could identify you. We only share data about you when it is necessary to provide the BodiMetrics Service, when the data is de-identified and aggregated, when you direct us to share it, or to comply with the law.
Data That Could Identify You
Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:
- With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
- If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms of Sale, to protect the security or integrity of the BodiMetrics Service, and/or to protect the rights, property, or safety of BodiMetrics, its employees, users, or others.
Data That Does Not Identify You (De-identified Data)
BodiMetrics may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways, such as by providing research or reports about health and wellness. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.
Other Ways You Might Share Your Data
Contests and Giveaways
BodiMetrics may also ask you to participate in surveys (processed by BodiMetrics or third parties) that help us understand your use of the BodiMetrics Service. Any PII you provide to BodiMetrics (or supplied by you or BodiMetrics to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this policy.
How Long We Save Your Data
We store your PII for as long as you maintain a BodiMetrics Account.
How to Edit or Modify Data
Data that you provide to BodiMetrics through the Site can be modified from your dashboard or BodiMetrics account preferences. If you remove data from your BodiMetrics account, it will no longer appear to you or others who use the BodiMetrics Service. Backups of that data will remain associated with your BodiMetrics account and in our archive servers.
How To Deactivate Your BodiMetrics Account
You can deactivate your BodiMetrics account by contacting Customer Support at www.bodimetrics.com/support. When you do, data that can identify you will be removed from the BodiMetrics Service, including but not limited to your email, name, and other information. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a short period. BodiMetrics may continue to use your de-identified data after you deactivate your account.
BodiMetrics’ Policies for Children
BodiMetrics is not directed at persons under the age of 13. We do not knowingly collect any PII from children under 13. If you are aware of a user under the age of 13 using BodiMetrics, please contact us immediately at www.bodimetrics.com/support.
Can I Opt-out Of Receiving BodiMetrics Emails?
Of course! You can opt-out of receiving contests, giveaways, surveys and promotional emails by changing the notification preferences in your account settings or by unsubscribing via the “Unsubscribe” link in any BodiMetrics email. Opting-out of these emails will not end transmission of important service-related emails that are necessary to your use of the BodiMetrics Service.
How Does BodiMetrics Keep My Data Safe?
BodiMetrics uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact Customer Support.
How Does BodiMetrics Handle Data From International Visitors?
The BodiMetrics Service is hosted and operated entirely in the United States and is subject to United States law. Any personal information that you provide to BodiMetrics is being transferred to BodiMetrics for use solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the BodiMetrics Service from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.
BodiMetrics has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit the BBB EU SAFE HARBOR website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Technologies We Use
Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the BodiMetrics Service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues.
Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. BodiMetrics, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality.
You can email us with any questions or comments at privacy@BodiMetrics.com.
1601 N Sepulveda Blvd – Suite 839
Manhattan Beach, CA 90266