How do I check the firmware version on the product?

1. Go to “Home” page and then click on the right arrow. Tap the “Settings” menu item.
2. Scroll down the page and tap “About”.
3. The “Software Version” listed is your firmware version.

How do I update the firmware?

If you need to update the firmware on your device, here’s how you do it:
1. From a Windows computer, click on this link to download the firmware update. At this time, updates are not available for Mac or other operating systems.
2. You can also update the firmware from the Android and iOS app.
If your firmware version is less than 1.1.5, you must update your device’s firmware through a Windows computer, not through an Android or iOS app.