Is there any way to remind me to take the Body Check?
When should I take the Body Check measurement?
Should I turn off my BodiMetrics Performance Monitor (BPM) after use?
Generally speaking, there is no need to turn off BPM after use. When there is no operation for 2 minutes, BPM will automatically enter a Standby / Calendar mode, which works with ultra-low power consumption. In this mode, BPM displays the data and time. If you already set reminder event(s), BPM can also be used as an alarm clock. If you do want to turn off the device, then press the Home button and hold for 5 seconds.
How do I sync my BPM with the BodiMetrics App
How long does the BodiMetrics Performance Monitor take to charge?
How long does the BodiMetrics Performance Monitor battery last?
Device Not Charging with Computer USB Port
How does the BodiMetrics Performance Monitor connect to my phone?
Can I connect BodiMetrics Performance Monitor to two different Android/iOS devices at the same time?
How do I sync my BodiMetrics Performance Monitor’s data with my phone?
Do I need to have my phone with me?
No. The BodiMetrics Performance Monitor can record 100 records for up to 7 distinct users. That should last most consumers 2 months of intended use. If you don’t sync it and there are too many records already, it will overwrite the oldest records. You can sync it when you get the next opportunity. Syncing allows you to review your historic data and share it with others.
App Asks for Access to Photos
Tracking & Accuracy
Date and Time Wrong – First Use
This may be due to a clock reset after a long storage or the battery has drained completely.
After the first connection with the phone, the date and time will be sync’d.
Usually a user will receive a device with some battery power, so the date will be normal, but in some special cases the battery runs out and the clock may reset.
To avoid this, a user MUST connect to the mobile app once before the first use.
Why the temperature reading measured by BPM is different from what I measured from an infrared ear thermometer?
The temperature varies in different part of your body. Even for a healthy person, the temperature difference among different positions could be between 0.2 to 1 °F. Usually, the infrared ear thermometer gives a near-core temperature reading, while BPM gives a reading which is equivalent to the axillary temperature.
Why I cannot get the SBP reading when a Body Check is performed?
Why the device shows that BP calibration failed?
The BP calibration process requires to measure your blood pressure twice. When the difference of systolic blood pressure between two measurements are too big, the BP calibration will fail. Please wait for a few minutes and then try again.
Pick up your Performance Monitor and select <Body Check> on the first menu screen; follow the on screen instructions and hold device as shown below. Note do not forget to place one of the fingers on your RIGHT hand on the silver sensor on the back of device.
How often should I perform BP (re)calibration?
Please refer to the Quick Start Guide for details. To ensure a high quality calibration, it is recommended that the BP calibration is made with the help of healthcare professional, by using auscultation to get an accurate blood pressure reading from the external BP meter (not included).
Should BP calibration be made for each user?
How to perform a Blood Pressure calibration?
To get blood pressure readings, this device should be calibrated by a you or your doctor with a traditional arm or wrist cuff blood pressure meter (not included). Blood pressure (BP) varies by individual so each User must complete his/her own calibration before using the Performance Monitor <Body Check> function to measure or track your blood pressure. The calibration should be performed when the user is calmly sitting down.
To calibrate your Performance Monitor with an arm or wrist-cuff BP meter, follow these steps.
NOTE: For initial Set Up, please create a <User Name> under <Settings> on the Second Menu Screen of your Performance Monitor BEFORE beginning the BP calibration of your device.
1. First, take your Blood Pressure using an arm band or cuff-based Blood Pressure Monitor (not included) while seated and relaxed. Please write down the reading you displayed on your external Blood Pressure monitor. The Systolic Blood Pressure number is the important number you will need to complete the calibration process on your Performance Monitor.
2. Pick up the Performance Monitor monitor, press Home button to enter Main Screen. Tap the moving arrow on the right to see the Second Screen, and press icon to select.
3. Next, arrow down using the arrow icon on right side of screen and select <SBP Calibration> and then select your <User Name>.
4. With the cuff on your LEFT arm or wrist ensure that the cuff monitor is at heart level as your heart – then START the blood pressure measurement from your arm or cuff BP meter.
5. Now Press anywhere on the 1st calibration screen shown above.
6. At this screen, hold your Performance Monitor in the “Body Check” position with one hand placed on left-side sensor, thumb on front circle sensor, index finger in door on top, and a finger on the rear sensor (back right side). Note do not forget to place one of the fingers on your RIGHT hand on the silver sensor on the back of device.
7. Once you complete the FIRST calibration, the Performance Monitor will request you enter the Systolic Blood Pressure number (TOP NUMBER ON YOUR BLOOD PRESSURE MONITOR). Please enter the number using the Performance Monitor screen keypad, and press OK.
8. Repeat the process for a 2nd Calibration by following the instructions above and once you enter your Systolic Blood Pressure the SECOND time your Performance Monitor will display “Calibration Successful”
9. Should the BP Calibration fail, please turn off your Performance Monitor by holding down the blue-gray Home button.
10. Turn your Performance Monitor back on by holding down the Home button again and repeat steps above.
Can BPM replace a traditional blood pressure meter?
What conditions may cause inaccurate measurements in measuring SpO2/blood oxygen?
The common conditions includes:
- Poor blood circulation; Generally speaking, for people with poor blood circulation, one of the indications is, the finger is cold to the touch. In this case, you can rub your finger to increase the circulation, or warm up your finger.
- Nail polish, and/or artificial nails;
- Flickering or very bright light shining inside the SpO2 sensor.
What are the advantages of BPM ECG function?
Why is the ECG waveform not clear and sometimes not stable?
The small sawtooth waveform are noises generated by muscle electricity, movement and/or poor conductivity. To minimize noises, please:
- Sit down, keep calm and relax.
- Put hands on table or thigh to relax arms.
- Hold the device gently and steadily, make sure that your finger and palm have a stabilizing contact with ECG electrodes.
- Moisten fingers and/or palm to improve conductivity when necessary. Dry skin or thick stratum corneum affects conductivity.
Can I use BodiMetrics Performance Monitor during my cardio-training, strength training, yoga or meditation practice?
Does BodiMetrics Performance Monitor track how much I walk?
How does BodiMetrics Performance Monitor measure my EKG/ECG?
Shipping & Returns
Can I cancel my order? How do I return or get a refund?
We’re human too! We understand that things happen. If you’re not satisfied with your purchase of BodiMetrics Performance Monitor, you can return it for a full refund in the first 30 days. Just contact us with your order number. If it isn’t too personal, we would love to know why? We’re always trying to improve!
Updating Your BodiMetrics Performance Monitor
How do I check the firmware version on the product?
How do I update the firmware?
The following process will update the software on your BodiMetrics Performance Monitor. Contact Customer Support at 844-744-8800, option 2 if you need assistance. What you will need to complete this process:
- Personal computer with a USB port (versions less than 1.3 require the use of a PC (not Macintosh))
- The USB cable provided with your product
- Android or Apple smartphone and
- Your BodiMetrics Performance Monitor
1. Be sure to sync your Performance Monitor data records on your device to your mobile phone BEFORE updating your software on your device. To synch your device data to your smartphone follow these steps:
- Turn on your BodiMetrics Performance Monitor and go to second menu screen to find the Bluetooth icon
- Press the Bluetooth icon
- Open your BodiMetrics app on your smartphone
- Select “Search for Device”
- Select your device number on your smartphone screen and
- Update data records
- Once data upload is complete Press the Home button on your Performance Monitor to turn off Bluetooth
2. Windows ONLY – Click on this link in the email to run the update program.
When you click on the file you will see a small window asking you to save it. Click Save file. It will be saved to your Download folder.
It will be downloaded to your download folder but you can click on the download arrow in the top right of your screen if you use Firefox Browser
Otherwise go to your download folder and click it there.
When you click on it, You should see the screen below
3. Plug the small end of the white USB data cable that came with your Performance Monitor into the unit.
4. Plug the other end of the USB cable into a USB port on your PC
5. Turn ON your BodiMetrics Performance Monitor device by pressing the Home button
6. Go to second menu and select Settings icon
7. Scroll down and tap Software Update
8. On your PC click the blue button with the double white
Your BodiMetrics Performance Monitor will now update. Please wait a few minutes until it is finished; once the update is finished you will hear “Welcome to BodiMetrics”
Your BodiMetrics Performance Monitor software update is now complete. You can check the software version under Setting -> About on your device.
I’m an investor/PR firm trying to feel you out.
I want to do business with you. Who should I talk to?
Please contact our business development department at email@example.com